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Rs. 100/- Shipping Charge | FREE Shipping Over 2000/-
4pc Pack
HIGH PERFORMANCE ENERGY FOR YOUR HIGH – TECH DEVICES
Introducing, our new line of performance alkaline batteries! Max Plus™ is our Longest Lasting Alkaline AA & AAA Batteries that provide powerful performance for your devices!
- 12 Year Shelf Life
- In device leakage protection*
Recommended for:
- Wireless handheld video game controller or instrument
- Toy with motorized moving party
- Remote control for TV/audio/ entertainment
- Wireless computer mouse
*From leakage of fully-used batteries up to 2 years.
Our customers are our Number 1 priority at LightMen LED Flashlights India.
Shipping Information:
Delivery Services:
Orders, for which payments are confirmed before 12:30 PM IST, shipping is done on the same day.
- Order's are packed and shipped the same day OR the next working day depending on the courier cut off time.
- Tracking Numbers* are either given out the same day or the next day via email & text message, Please call on +91-9849000777 for any urgent need.
- Free delivery for ALL orders above 2000. We charge Rs. 100/- shipping below a value of Rs. 2,000/-
- We use BlueDart, FedEx, Delhivery, India Post, Shree Maruthi Courier Service & TheProfessional Courier Service. You may chose the courier service during the checkout process.
- Metro City & Tier 1 City orders are delivered within 24-48 Hours and other destinations take 3-7 days depending on your location. We ship the items from Hyderabad, Telangana.
- For Hyderabad to Hyderabad shipping(Local), we would use Shree Maruthi/Delhivery Courier and not FedEx or BlueDart. You could Dunzo it from our office address for any emergencies which can be coordinated by speaking with us on +91-9849000777
- We DO NOT provide Cash on Delivery service.
Holidays: Sundays and Public Holidays, even though orders might be processed, shipping cannot be done.
Tracking: For all Shipping options that we provide, tracking is available on the carrier website using the Waybill number provided by us once the order is fulfilled, the details will be send to you via email & SMS.
We take 100% responsibility on the shipping, a product broken due to shipping will be replaced immediately.
This has to be notified within 1-day of arrival and the product has to be sent back to us for examination so that we can verify and replace the item. While we try to be proactive and provide world-class support, there might be instances of delay.
Feel free to call us anytime, +91-9849000777 We'd be happy to help.
Happy Shopping!
Warranty & Returns:
When purchasing Fenix products, it is important that customers are aware of the following:
- If there is a problem with the Fenix product when it arrives at a customer's address, the customer will have to send the light back to the Fenix seller at its location(HYDERABAD).
- Warranty work for Fenix lights is based on the light's serial number. The serial number is traced to a particular Fenix distributor and country. So when warranty work is required, the light will have to go back to the country from which the light was purchased. This is important if you are purchasing a light from a seller in a country other than yours. We undertake repairs and warranty for the light bought from Fenix Authorised dealers in India ONLY.
- Warranty policies are set by Fenix the manufacturer. However, individual Fenix dealers/sellers determine return/replacement policies. Know your seller's policies to avoid any surprises.
How long does it take to get warranty or service work done?
LightMen has a full-service Warranty and Repair Department. For the products which can be repaired in our Hyderabad Repair Centre, repairs are normally done within 2 weeks(14 days) POST receipt as long as parts are available.
There are many a times when we are out of stock on certain parts, You will be notified of the progress. We may take around 45 days for repairs if the light has to go to china for repairs due to non availability of parts or if the flashlight needs to be repaired.
If the parts are unavailable for over 45-60 days max:
We WILL offer you a new piece(without accessories) of the same model.
We appreciate your support of Fenix products. We look forward to continuing to offer you the best lighting products on the market.
Should you need to return a Fenix product to us, please send to:
LightMen
3-6-526, 3rd Floor, 301/302/303 & 304,
Eldarado Estates, Opp: Westside,
Hyderabad - 500029
Telangana, India.
(M) +91-7093492777 | Email: support@lightmen.in
| Fenix Products | Warranty |
|
CATEGORY 1: Examples: TK series, LD series, E series, |
5 Years on the Light without USB port, Lights which have NO Charging functionality on it. (1 year on the included rechargeable battery, if there is one.) 2 years for Light if there is a USB port /Magnetic Charging on the light. (1 year on the included rechargeable battery if there is one) |
|
CATEGORY 2: |
2 Years on both the light and battery pack. USB Port Damage NOT covered under Warranty Claims. |
|
CATEGORY 3: |
1 Year (no extended warranty offered) |
Battery & Charger :
Please note that replacements and repair is not applicable for batteries and chargers for various reasons like dropping the batteries, inserting batteries in reverse while charging, voltage fluctuations. This could damage both the batteries and the charger. Also, please read the manuals provided(if any) with the flashlight to understand which way to insert the batteries into the lights. (For flashlights, if it's not mentioned, its mostly positive first, meaning positive towards the LED). However, all batches of batteries and chargers are checked randomly by our team to see if there are issues with quality.
Batteries and chargers if reported dead/faulty on arrival(or within the first one week of arrival) can be replaced if found no abuse, these have to be returned to us for inspection, if found no abuse, replacement would be sent - return shipping charges(one way) would be paid by us.
Return's:
When you order a product from LightMen that is in perfect working condition but for some reason you are not satisfied with its performance, we accept the returns in a 15 day no questions asked policy with 100% refund.
Exception to 100% refund: The products we thus receive, are unsealed products and not in sellable condition, hence we charge a 25% restocking fee, ONLY for the items that comes in Blister-sealed package which cannot be sealed and re-sold to other customers, making it difficult for us to sell it to anyone else. Whenever someone buys an electronic product from a website, they expect it be in sealed condition. In fact, some people also want to save the packaging. Therefore, people are reluctant to buy a unit that has already been unboxed, hence the 25% re-stocking fee.
Products that comes in blister and are charged re-stocking fees:
Fenix E01, E02R, E-Lite, E03R, Fenix E12, Fenix E15, Fenix E20, Fenix E35V3.0, Fenix MC11, Fenix BC05R, Fenix HP15UE & Batteries & Chargers.
Payment's via RazorPay
- Net Banking : Almost All Banks associated with RBI in India.
- Debit Cards : All Visa Debit Cards, Issued in India.
- ATM Cards: Andhra, Canara, Indian, IOB, PNB Union Bank.
- Bank's IMPS : Almost All Banks associated with us.
- Prepaid Instruments : PayTm, MobiKwik, FreeCharge, Oxigen & Many More.
- Bank EMI Supported with a few banks.
CLICK HERE FOR MORE INFORMATION ON PAYMENT's ACCEPTED
- Credit Cards / Debit Cards / Net Banking (Through Secured Payment Gateway Partner - Razor Pay)
Note: we do not capture any info about your credit card or bank account, you will be redirected to the payment partner processing page which is a secured and encrypted page where you can give your payment details. You will be redirected back to www.ledflashlights.in once the payment is processed.
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Excl. postage
DO YOU KNOW THE STANDARDS THAT CERTIFY OUR FENIX TORCHES?
In simpler terms, like the various other commodities in India and abroad are authenticated, measured and tested in order to maintain their standard quality, torches around the world have their mark too. Fenix being an International brand thats spread across the globe are standardised with the ANSI Mark (American National Standards Institute).
To have a clearer understanding, here are few examples for various commodities:
Indian Standards Institute | Products deemed for safe consumers use.
AGMARK | Agricultural Product/produce
BIS HALLMARK | Purity of Precious Metals like Gold & Silver jewellery
ANSI (American National Standards Institute) | ANSI represent more than 270,000 companies, professional societies, trade associations, government agencies, and consumer and labor organizations. ANSI lobbies for over 30 million professionals and covers nearly every industry across the globe
ANSI / NEMA FL-1 Standard
Fenix Has Implemented the ANSI Standard for measuring performance and quality across our complete product range. ANSI Standards refer to:
LIGHT OUTPUT
RUNTIME
BEAM DISTANCE
BEAM INTENSITY
IMPACT RESISTANCE
WATER RESISTANCE
ALL ABOUT ANSI:
1. A brief introduction of ANSI/NEMA FL1-2009 Standard
2. Why was it created?
3. Who approved the standard?
4. What does it mean to Consumers and Distributors?
5. The descriptions of the contents
- Light Output
- Runtime
- Beam Distance
- Beam Intensity
- Impact Resistance
- Water Resistance
6. How will Fenix use it?
- In line with the ANSI Standard,
- Fenix tests the output and runtime.
- Fenix tests the beam distance.
- Fenix tests the peak beam intensity.
- Fenix tests the impact resistance
- Fenix tests the water resistance.
- Fenix carries out other tests.
Ⅰ. A brief introduction to the ANSI/NEMA FL 1-2009 Standard
American National Standards Institute (ANSI for short) was established in 1918. It is a non-profit non governmental standards institute.
ANSI is one of the five permanent members in International Standardization Organization (ISO for short) as well as one of the four permanent members in the
International Electrotechnical Commission (IEC for short). It takes part in 79% activities of ISO/TC and 89% activities of IEC/TC. ANSI is a member of COPANT and PASC respectively.
ANSI is the potential national standards institute and actually it has turned into the national standards center. Various standardizing activities have connections with
it. In the meantime, the ANSI Standard has been voluntarily adopted.
Ⅱ. Why was it created?
For a long time, there had been no standardised tests or uniform rating systems for consumers to judge flashlight performance. Without any uniform rating systems, it frustrated the manufacturers who were working hard to make high quality lighting tools.
The establishment of ANSI/NEMA FL 1-2009 Standard allowed consumers to compare flashlight performance. The standard provides a guide for consumers to rate and compare the claims on the packages for each manufacturer’s products.
Distributors and consumers are more informed. Therefore, it is much easier for them to make the best choices for their needs.
Ⅲ. Who approved the standard?
American National Standards Institute (ANSI)
National Electrical Manufactures Association (NEMA)
Representatives from 14 illuminating companies, such as Princeton, Surefire, Petzl, Streamlight, Black Diamond and Duracell, etc. Representatives from flashlight users and flashaholics
Ⅳ. What does it mean to consumers and distributors?
The ANSI Standard helps the consumers know about the technical parameters of flashlights quickly which allows them to make a comprehensive comparison of various flashlights.
It can provide a guide for distributors and end users to know more about the products and make the best choices for their needs. It evens the playing field for those manufacturers that participate. It’s important to know that adherence to these standards and reporting results is strictly voluntary. Many leading flashlight manufacturers are now adopting the standard.
Ⅴ. Description Of Test Conditions
The testing contents of ANSI Standard include light output, runtime, beam distance, peak beam intensity, impact resistance and water resistance:
1. Output:
A measurement of the total quantity of emitted overall light energy as measured by integrating the entire angular output of the portable light source. Measured in Lumens.
To measure the quantity of overall light energy emitted by the device.
Power resource: All tests are conducted with fresh batteries or fully charged batteries. Batteries used shall be of the same type and/or brand as of the product. The batteries recommended by the manufacturer are to be used for testing. .
2. Runtime:
The duration of time from the initial light output value (that’s 30 seconds after the light is turned on with fresh batteries) until the light output drops to 10% of the initial value.
To determine the amount of time elapsed under continuous operation at every level.
Conditions: If the device offers multiple output levels, the runtime will be measured at the maximum level & at every level.
3. Beam Distance:
The distance from device at which the light beam is 0.25 lux. Results are reported in meters
To determine the maximum distance at which the devices is capable of producing 0.25 lux of light within 30s to 2 min of operation.
4. Peak Beam Intensity:
Peak beam intensity is the maximum luminous intensity typically along the central axis of a cone of light. The value is reported in candela and does not change with distance.
To determine the peak beam intensity, reported in units of candela, of the device’s beam pattern within 30s to 2 min of operation.
5. Impact Resistance:
The degree to which a portable light resists damage when dropped on a solid surface. Dropped samples must remain fully functional in order to pass the impact resistance test.
To ensure the structural integrity of hand-held/portable lighting devices under specified impact conditions. The test procedure provide specifications and methods that will ensure products meet a minimum standards of reliability as a result of impact testing.
Drop test should be a priority to any other reliability tests, shall be 1m minimum.
6. Water Resistance:
Purpose: The flashlight water resistance can satisfy the lowest requirements for the reliability.
All test samples shall function normally immediately after the test and 30 min after the test.
Water Resistance measured in regards to:
Resistance to Temporary Immersion in Water
Resistance to Continuous Immersion in Water
Resistance to Splashing Water
Ⅵ. How will Fenix use ANSI?
1. Fenix will strictly adhere to the ANSI Standard to measure the various fundamental features of its products.
Fenix will spare no efforts to provide more reliable products and perfect services. The consumers can better evaluate, compare and choose their products provided that they know about the output, beam distance, impact resistance, water resistance and the runtime.
It will adhere to ANSI/NEMA FL1-2009 Standard with all its products.
In line with the ANSI Standard:
- Fenix tests the output and runtime.
- Fenix tests the beam distance.
- Fenix tests the peak beam intensity.
- Fenix tests the impact resistance.
- Fenix tests the water resistance.
2. Fenix carries out other tests:
Besides the ANSI Standard and to allow for consumers’ various real life usage conditions, Fenix performs other tests set by itself, such as the salt spray test, bending test, vibration test, ultraviolet radiation test, etc.
- Shakeout Test: To provide a procedure to determine the scratch-resistant and wear-resistant abilities of the surface of flashlight.
- Bending Test: Mainly use to test the bending degree and the strength of wires.
- Salty Spray Test: Mainly use to test the corrosion-resistant ability.
- Ultraviolet Radiation Test: Mainly use to test the changes of flashlight after it goes through the ultraviolet test.
- Environmental Test: Includes the high temperature test and low temperature test, which are used to test the high-temperature-resistant and the low-temperature-resistant abilities respectively.
- Vibration Test: To provide a procedure to determine the anti-vibration ability.
- Switch Test: To provide a procedure to determine the lifespan of the switch and the resistivity.
- Temperature Test: To provide a procedure to determine the conditions of the heat generation and the heat dissipation and the relevant temperatures, etc.
3. Fenix has introduced the ANSI Standard to its product packages.
Fenix now records ANSI test results on its product packaging to allow customers to quickly understand the product capabilities.
4. Fenix has introduced the standard to the product manuals.
Fenix has made some modifications to its product manuals. The modifications help the consumers to easily identify, compare and rate the flashlights. Fenix will continue to report the ANSI Standard of its later products to meet the international consumer needs.
5. The description of the flashlight tests.
- All tests are conducted with fresh batteries or fully charged batteries /energy storage devices.
- 12V DC devices that are only tethered shall be powered with 13.8V DC using a power supply.
- Peak beam intensity and beam distance are both measured by the same test.
- To provide a procedure to determine the peak beam intensity, reported in units of candela, of the device at which the light beam is 0.25 lux within 30 seconds to 2 minutes of operation.
- Batteries used for testing and claim substantiation shall be of the same type and/or brand as those offered for sale with the product.
- If the product is sold without batteries and a peak beam intensity claim is made, a specific battery type and chemistry shall be recommended with the package.
- Lab conditions shall be a controlled temperature of 21±2℃ and a relative humidity of 50±40%. The lab environment must minimize any redirecting of light that would affect the measurement outcome.
- If the device offers multiple focusing or adjustable beam angle, the peak beam intensity will be measured at the maximum level or as otherwise identified.